FAQ

Who can request work from CartoGIS Services?

Our services are available to academic and professional staff and HDR students in The Australian National University. As resources allow we are also available for non-ANU commissions.

Do I have to pay for work done by CartoGIS Services?

All services are free for professional and academic staff, visitors, emeriti and HDR students in the College of Asia and the Pacific (CAP). Customers from other areas of the Australian National University (ANU) and external to the ANU will be charged for visualisation production and software training as per a schedule (PDF, 103KB).

How do I request work from CartoGIS Services?

Simply fill in the request form on our website.

What is the process after I request a map or diagram?

We will contact you, usually by email, to arrange a time for you to come and discuss your requirements with us. You will receive draft maps/diagrams by email. Once you’ve checked them we will send you the final product as high quality tiff or png files.

What should I think about before I come and see you about maps?

  • What you would like to show: places, rivers, borders, relief, etc
  • the extent the maps should cover (the whole country, a province, a region, etc)
  • where you will use the maps: online, in a thesis, book chapter or journal article, in a seminar
  • whether you need colour or black and white
  • the final size (publishers will usually give you the size of the text block or page)
  • publisher’s requirements.

What do I bring to interview?

If you have any examples of what you wish to visualise, and if you have any of your own data, please bring those. We do have maps, atlases, data and example maps and diagrams which we can refer to in interview. If you are unsure about your needs or have questions, we can provide advice and make suggestions. A list of place names in a Word document is useful especially if you would like us to use diacritical marks with text.

What data do you have?

We have comprehensive geographical and cultural data sets for the world that include, coastlines, roads, rivers, place names, political and administration borders.

Can you find data for me?

We can search for some free online data but we do rely on you to provide data unique to your project.

When should I contact you?

As soon as you know you need our services. Waiting times apply. For a thesis, ideally we would receive at least four weeks’ notice.

How long does it take to make a map?

That depends on how complex it is, whether we already have something drawn, how much searching and investigating we need to do, how many changes you request, the end purpose, the final format and our workload. We aim to get the maps to you within four weeks; for seminars and online uses, we have some quicker options, and we do try to accommodate urgent requests where possible.

Can you understand/interpret the publisher’s “Notes to Author”?

Yes, please send them to us if you have them. In particular, we like to know final size and whether colour or black-and-white is needed.

I have GPS data or coordinates – can you put them on a map for me?

Yes, we can. We can add an Excel spreadsheet to ArcGIS and geographically locate all your points accurately. Please contact us to find our how best to set up your spreadsheet. (We need columns headed “name”, “latitude” and “longitude”, and the coordinates should be in decimal degrees.)

What types of maps can you produce?

Many different types: thematic, topographic, vegetation, geological, land use, bathymetric, historic, relief, colour or black-and-white, cartograms.

I’m not sure whether I need colour or black-and-white.

What do you suggest? While it’s nice to have colour and it certainly helps with some types of information, some publications only accept black-and-white maps and diagrams. For a thesis, we can do either: we often recommend black-and-white to HDR students because those products will be more useful to you after you leave ANU.

How do I get the maps or diagrams you’ve sent me into a Word document?

Save the tiff or jpeg file to a folder on your computer. Use the Word menus to insert a photo or picture from file. Once it's in your page, right-click on the image and choose Format Picture from the contextual menu. A window appears, giving you a range of options. To resize the map or diagram and keep the proportions the same, grab a corner of the diagram with your mouse, then drag the mouse while at the same time holding down the shift key.

Who owns the copyright?

The copyright of works produced by CartoGIS Services belongs to The Australian National University. Our products are provided for use under license CCBYSA - Creative Commons Attribution-ShareAlike 4.0 Australia. If you use one of our maps in a report or publication, please acknowledge CartoGIS Services as follows:

"Map provided by CartoGIS Services, ANU College of Asia and the Pacific, The Australian National University."

I hear you have a new range of animated and interactive products. What are they?

We can produce interactive maps or diagrams with layers that the user can turn on and off. This means we can add more information than would normally fit on a page.

We can use Google Earth Pro to generate fly-throughs and tours of landscapes, including relief. We can make movies in Google Earth which also display your data.

We can make 3D movies of points and relief information.

We can animate lines or routes on a map. We can animate a series of images to display one after the other (animated gifs). We can produce visuals for use in video.

Please see our page of examples and come and see us with your ideas and questions. We are always interested in new ideas and challenges.

 

Updated:  16 April 2019/Responsible Officer:  CartoGIS Coordinator/Page Contact:  CartoGIS Coordinator