Undergraduate FAQs

General

Want some definitions of key terms that we use at ANU?

What is CAP?

CAP is the ANU College of Asia and the Pacific.

What are courses? What are units?

Courses are the individual subjects you study. For example, Asia and the Pacific Power, Diversity and Change is a course. It has a course code, which is an alpha-numeric code used to identify the course, ASIA1025. Each course may consist of several classes, such as a lecture and a tutorial or five tutorials. Courses have a unit-value and each course is normally worth 6 units.

What is a program?

A program is the degree you are studying. The Bachelor of Asian Studies (sometimes called BAS) is a program. The program you study requires the completion of particular requirements which may include a requirement to complete majors and/or minors.

What is a major and what is a minor?

A major consists of 48 units of study (8 x 6-unit courses). For example: a Japanese Language Major requires successful completion of two compulsory courses, JPNS2013 and JPNS2015, and 36 units of other Japanese Language-related courses. These requirements are listed on the Japanese Language Major page on Programs and Courses.

A minor consists of 24 units of study (4 x 6-unit courses). An Asia-Pacific Security Studies Minor requires successful completion of two compulsory courses, STST1001 and STST2001, and 12 units of other Asia-Pacific Security Studies-related courses. These requirements are listed on the Asia-Pacific Security Studies Minor page on the Programs and Courses.

What is ISIS?

ISIS is short for 'Interactive Student Information System' and is where you can:

  • enrol in courses
  • view invoices
  • check grades
  • confirm graduation eligibility
  • pay fees
  • submit Commonwealth Assistance Forms (CAF)
  • maintain personal information.
  • request special consideration for course assessment
  • apply for a deferred exam
  • complete milestones (HDR students)
  • apply for leave periods
  • apply for a reduced study load
  • apply to overload in courses
  • apply for late withdrawal from a course
  • withdraw from your degree
  • apply for an extension of electronic Confirmation of Enrolment (eCoE)

What is WATTLE?

WATTLE is short for Web Access to Teaching and Learning Environments and is where you can:

  • accesslecture notes and readings
  • download and listen to lecture recordings
  • use other online tools used for teaching and learning
  • submit assignments via TurnItIn (embedded within WATTLE)

Need timetables and semester dates?

Where do I find the timetable information for my courses, including exams?

Please see Timetable information.

Where can I find the semester dates?

Please see Semester dates.

Seeking student support? Struggling with your study load?

Who can help me with academic advice?

Please contact the CAP Student Centre on cap.student@anu.edu.au to make an appointment. You can also book an appointment with the team at the CAP Student Centre via our booking system.

Who do I talk to if I am experiencing difficulties with my study load/course/staff/other students?

If you are having difficulties with your study load/course/staff/other students, you should contact your course convenor and tutor in the first instance. If it still remains unresolved, please contact the CAP Student Centre on cap.student@anu.edu.au and make an appointment with the team at the CAP Student Centre.

The ANU also offers a free and confidential counselling service to all current students. This service is provided to all students by the ANU Counselling Centre. See Making an appointment for more details.

How do I apply for special consideration?

If you believe that your academic performance has been affected by illness or other causes, then you should apply for special consideration. Special consideration is where the course convener takes your circumstances into account when marking your assessment.

Please see Special Consideration for an outline of the application process.

Applications should be made via ISIS before the due date of the affected assessment, or no later than three working days after the due date of the affected assessment.

Students who are unable to sit an examination owing to extenuating circumstances should see Deferred Examinations.

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Program (degree) plans and enrolment

Looking at your program plan?

How can I check that I’m taking the right courses this semester?

The ‘right courses’ will depend on the requirements of your degree and on you!

To find the requirements for your program, you can check the Programs and Courses website, updating the view year on the site to the one you commenced in.

For programs begun prior to 2014 and after 2007, the requirements can be found on the Study At website.

The Programs and Courses website is the best source of information to find out scheduled courses, the convener’s contact details, overview of the course, scheduled dates of the course, assessment weightings, etc.

How can I check if a course can be counted towards my Major/Minor?

A major consists of 48 units of study (8 x 6-unit courses). For example: a Japanese Language Major commenced in 2016, requires successful completion of two compulsory courses, JPNS2013 and JPNS2015, and 36 units of other Japanese Language-related courses. These requirements are listed on the Japanese Language Major page on the Programs and Courses website.

A minor consists of 24 units of study (4 x 6-unit courses). For example, A Peace and Conflict Studies Minor requires successful completion of two compulsory courses, INTR1021 and INTR1022, and 12 units of other related courses. These requirements are listed on the Peace and Conflict Studies Minor page on the Programs and Courses website.

Once again, the Programs and Courses website is the best source of information about majors and minors.

How can I get credits for my prior learning?

You are able to apply for credit for previous study at university or for professional experience that is relevant to your degree. Information on applying for course credit and what supporting documents you will need to submit can be found at Get course credit or exemption.

Got questions about enrolling in courses?

How can I check if a course is offered this semester?

The Programs and Courses website provides all information for courses offered for ANU. To find out if a course is offered for a particular semester, simply search for the course and the semester it is offered in and then look at the search results under the ‘Term’ heading. To find the specific dates of the course, go to the course summary by clicking the name or code of the course. The dates will be listed under ‘Offerings and Dates’ at the bottom of the page.

How do I enrol in courses? How do I change the courses I am enrolled in?

Most variations to your enrolment can be made using the ANU Interactive Student Information Service (ISIS). If you are unable to use ISIS to add/drop a course, you will need to complete an Application for Enrolment Change form (PDF, 446KB) and submit to the CAP Student Centre instead.

Please see Changing your course for details on using ISIS to add and drop courses.

Can I overload courses?

If you wish to enrol in more than 24 units of courses, you will need to seek approval from the Delegated Authority in ANU College of Asia and the Pacific. Applications can be made via ISIS. Please refer to the ANU Student Academic Study Load and Progression Policy for more information.

I need a permission code to enrol in a course. How can I get one?

Firstly, you would visit the Programs and Courses website for the course you are intending to enrol. Please carefully read the statement under the 'Requisite and Incompatibility' section to confirm whether you need a permission code. If you meet the prerequisite for the course, you should be able to enrol yourself via ISIS.

If you are unable to enrol via ISIS without a permission code or if you do not meet the prerequisite statement and require permission from the convenor, please submit a request for permission code by directly emailing the course convenor in the first instance. If you require further information, email cap.student@anu.edu.au.

I haven’t filled the prerequisites for a course I would like to do. Can I still enrol in the course?

Generally, no. However, if you feel that you have the equivalent skills and knowledge required to participate in the course, but do not meet the pre-requisites, you will need to seek permission of the convenor. If your case is successful, you will receive a permission code from the CAP Student Centre to enrol in the course via ISIS.

In the case of languages, you may not have completed the prerequisite courses but you can sit for a language placement test if you have previous experience studying the language. Please see the Language Placement Test page to sign up for a language placement test.

What are the enrolment deadlines?

You may enrol yourself in Semester 1 and 2 courses via ISIS until Monday of Week 2 each semester. Deadlines vary for non-standard sessions (summer, autumn, winter and spring). For the full dates have a look at the University calendar.

Can I change my courses after the deadline?

Variations after the deadline may be permitted with permission from the Course Authority and ANU College Delegated Authority. Late applications must be submitted using an Application for Enrolment Change form (PDF, 446KB).

No courses will be added after the relevant semester or course census date.

Can I request for an enrolment variation?

You can add courses up to the Monday of the second week of each semester. Check the Programs and Courses webpage for non-standard session enrolment deadlines (summer, autumn, winter and spring). Additions after the deadline may be permitted with permission from the course convener and Associate Dean. Applications for late enrolment must be submitted to CAP Student Centre using an Application for Enrolment Change form (PDF, 446KB). No courses can be added after the relevant semester, trimesteror course census date. For more detailed information on how to change courses, please visit Changing your course.

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Language placement tests

What are they? How can I do one?

What is a language placement test?

These tests are used to determine which level is best for you to study. If you are enrolling in any degree or language course offered by the ANU College of Asia and the Pacific (CAP), you may be required to sit a language placement test.

I have previous exposure to a language. Can I sit for a placement test? If so how?

If you have had previous exposure to a language you want to study at CAP, you can sit for a language placement test.

Types of exposure may include:

  • previous study of the language
  • travel or living in the country where the language is spoken
  • the language is spoken in your home (even if you don't speak it)
  • exposure to the language in childhood

To sign up for a language placement test, please see Language placement test. If the information does not refer to the period of time you are enrolling, please email the CAP Student Centre on cap.student@anu.edu.au.

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Cross-institutional placement

What is Cross-Institutional Study? How do I apply for Cross-Institutional Study?

Studying at another Australian university and counting the results towards your ANU program is known as cross-institutional study. Information on studying cross-institutionally elsewhere can be found at Cross-institutional Study.

Make sure you book an appointment with the CAP Student Centre to discuss the specifics of what you want to do with one of our advisors.

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Global programs (studying overseas)

Thinking of studying overseas?

Am I able to study part of my degree overseas?

ANU College of Asia and the Pacific offers a range of global learning opportunities for students. For more information, see Exchange and study abroad.

You can also follow ANU Global Programs on Facebook.

How do I find out what programs are on offer or get specific information about a program I’m interested in?

All global learning opportunities at ANU are listed in the ANU Global Programs System. This is the central database of overseas opportunities at ANU and is where you can find information on which opportunities are on offer, get more information on specific global learning options, apply for global learning programs and even apply for some scholarships. You can browse the system without an account, but the first time you apply for a program you will need to create one.

I want to go overseas but I’m not sure if I can afford it – what funding opportunities are available?

ANU College of Asia and the Pacific guarantees funding support for every student that goes overseas on one of CAP's global learning programs through the Engage Asia Travel Guarantee. To find out more about what funding options are available, see EngageAsia Travel Guarantee.

Know what you want to study overseas but still have more questions?

What are the eligibility requirements for the ANU exchange program?

You can find more information on the ANU Exchange program, including eligibility requirements, on the ANU Global Programs System.

What kinds of courses can I take while I’m on exchange?

ANU is part of an international network of universities, and as Australia's national university we're able to open doors to amazing destinations. We currently have 170 partner universities in 36 countries around the world. The possibilities are endless.

What courses you can study on exchange is dependent on your degree program, what majors or minors you are doing, and how far you are into your program. If you’re thinking about going on exchange, we would encourage you to come in for a Student Appointment to get tailored advice so you can make your dreams of studying overseas a reality.

What are the admission requirements for the Bachelor of Asia Pacific Studies (Year in Asia) degree program?

The Year in Asia program is available to students who meet the admission requirements by an internal transfer into the Bachelor of Asia Pacific Studies (Year in Asia) degree. See Bachelor of Asia Pacific Studies (Year in Asia) for information about the admission process.

Please see the Year in Asia program for more information.

Are there eligibility requirements for short programs?

Eligibility requirements for short programs vary. Always check the ANU Global Programs System for details.

How do I apply?

I think I am eligible to go on a global learning program. How do I apply?

All global learning opportunities at ANU are listed in the ANU Global Programs System. This is the central database of overseas opportunities at ANU and is where you can find information on which opportunities are on offer, get more information, apply for programs and even apply for some scholarships. You can browse the system without an account, but the first time you apply for a program you will need to create one.

When will I found out if I’ve been accepted?

When you apply in the ANU Global Programs System each program will have an application deadline and a decision date. The decision date is the date you will be notified of the outcome of your application. You will be notified via e-mail to the e-mail address you have listed in the ANU Global Programs System.

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Changing your program (degree)

Want to transfer into a new program?

I would like to transfer into a degree offered by CAP. How can I do this?

ANU students who are commencing a new degree may be able to change their program prior to enrolling for the first time. As long as you meet the entry requirements for the degree you want to change to, there are vacancies in the degree and you haven’t yet enrolled in any courses, then transferring to a new degree is relatively simple.

For continuing students, you will need to apply for a degree transfer. This is a form that is completed and submitted online via ISIS. You will be required to enter your ISIS username and password to complete the form.

Students will be advised of the outcome of their degree transfer application by email to their ANU student email account. For more information, please see Transferring between Degrees.

I would like to transfer into the PhB degree. How can I do this?

The PhB is a highly competitive, research based program aimed at top level students. If you are considering transferring to this degree we strongly recommend getting in touch with the program convenor as a first step. Once you have discussed your intentions with the convenor you will need to apply for a program transfer. Information on how to apply can be found at Transferring between Degrees.

I would like to transfer into the Honours degree. How can I do this?

You can find eligibility requirements and information on how to apply for Honours at How do I apply for honours?

Need to take leave or withdraw from your program?

How do I withdraw from my program?

To withdraw from your program, you must complete an application via ISIS. Program withdrawal should be requested prior to the semester/session in which it is to take effect. Students who enrol and withdraw from all courses before the relevant census date/s will not be liable for the tuition fees/student contribution for those courses and fees already paid may be refundable. If the relevant census date/s have passed you will remain liable for the tuition fees/student contribution.

International students must contact the Academic Standards & Quality Office to discuss the implications of your withdrawal on your visa.

How do I go on program leave?

Whether you need to apply for program leave depends on whether you are a domestic or international student, and whether you have already commenced your ANU program.

Domestic coursework students who have completed at least one course at ANU are not required to formally request program leave from their studies. If you have not completed the minimum of one course, you may be able to apply to defer your offer (refer to Advisory Information). For more information on program leave if you are a domestic coursework student, please see Program leave - domestic coursework student.

All international students are required to request program leave by submitting an application via ISIS. It is important that international students understand their obligations and restrictions when applying for program leave. Applications for leave should be submitted prior to the commencement of the academic session and no later than the census date of the session concerned. Leave will normally be approved for no more than one year in the first instance. Students on leave retain full access to ANU IT services including ANU email, ISIS, Alliance and Library.

For more information on applying for program leave if you are an international coursework student, please see Program leave - international coursework student.

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Exams, appeals, grading and transcripts

Got questions about your exams?

I am unable to sit for an examination. What can I do?

If you are unable to attend a formal examination, because of illness or other extenuating circumstances, you may be eligible for a deferred examination. You will find a list of extenuating circumstances at the link below. You can apply for a deferred examination via ISIS. See more information at Deferred examinations.

I have an exam clash. What can I do?

A draft timetable for each formal University examination period will be displayed for approximately seven working days on the ANU Timetabling Information Centre website approximately seven weeks prior to the relevant examination period. The draft timetable is subject to change, and any clashes or suggested alterations should be reported immediately. The Examinations Office will take responses into consideration, but will not respond individually to each request. The examination timetable is not complete until the release of the final timetable. Please report any clashes by emailing student@anu.edu.au. The ANU uses software which automatically minimises clashes for students, so even if you don’t get the opportunity to check the timetable, the chances of a clash should be low.

If you do have a clash, we suggest that you take a print out of your clash from the exam timetable website to the course convener for your smallest course and try to arrange an alternative time. If you’re having trouble reaching agreement, please talk to us on cap.student@anu.edu.au or call us on (02) 6125 3207.

In both cases, you should contact your course convener as soon as possible to discuss the grade and what you can do to resolve it for the best outcome.

Have questions about your grades?

When can I find out my grades? Where can I find my grades?

Results are released to students each semester/session via SMS (where you’ve entered your mobile number into ISIS), via email (to the student's ANU student email address) and on ISIS. Students can print a copy of their 'Statement of Results' from ISIS. Students who require a certified copy of their results should request an academic transcript.

What if I am missing a grade for my course?

Please contact the CAP Student Centre on cap.student@anu.edu.au immediately.

What do I do if I fail a course?

If you have failed a course in your degree, you should come in to the CAP Student Centre and speak to one of our team about your aims, your progress and setting appropriate study goals to ensure you get back on the right track.

We also encourage you to utilise the free services provided by the ANU Academic Skills and Learning Centre if you are experiencing difficulty with your academic work.

I’ve received an RP, PX or DA grade. What does this mean and how can I get it converted to a final grade?

You will receive a PX grade if your final result was between 45-49 and you may receive a supplementary assessment (which, if successful, may give you a chance to pass the course). A RP grade (results pending) or DA grade (deferred assessment) can be awarded for a number of different reasons, including sickness or if there is any outstanding issues which need to be resolved in relation to your grade.

Want to appeal a grade?

How can I appeal my grade?

If you have queries about your result in a course, you should approach your course convenor. If after querying the result you would like to raise a dispute then please follow the steps outlined in Assessment Appeals. You are also encouraged to seek advice from an independent person such as the Dean of Students, the ANU Student Association or the Postgraduate and Research Students Association.

Need a copy of your academic transcript?

Who do I contact about a letter confirming my academic status?

You can obtain a letter confirming your current enrolment by logging on to ISIS and printing out an enrolment confirmation letter. You do not need to request a letter confirming your enrolment from the CAP Student Centre, unless you need confirmation of your expected completion date.

How do I get a certified copy of my academic transcript?

See ANU transcript for instructions.

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Graduation

Are you eligible to graduate?

I think I’m eligible to graduate. How do I know I am eligible?

The CAP Student Centre will assess your eligibility to graduate based on your academic records once you are nearing the total number of units required for your degree. After your eligibility is assessed your graduation status will be updated on ISIS.

Students who are being considered for graduation will see a graduation status notification in ISIS in April for the July Conferring of Awards ceremonies, and September for the December Conferring of Awards ceremonies. If you believe your graduation status is incorrect, or you don't have a graduation status and you believe you should, contact the Examinations Office via Student Central immediately. You can also see the Graduation website for more information.

Students who have previously deferred their graduation, and all PhD students, may not see a message in ISIS, but will receive an invitation.

Can I graduate from the CAP component of my flexible double degree?

Yes, you can - if you are in a flexible double degree and have completed the requirements for your CAP degree. To view your degree requirements search for your degree on Programs and Courses. If you are unsure if you have met the requirements or have any questions about your CAP degree contact the CAP Student Centre at cap.student@anu.edu.au or make an appointment to see us.

I haven't received an offer to Graduate. Who do I contact?

If you are presently active in the program from which you wish to graduate, you can apply to graduate through ISIS. Select Graduation, Apply for Graduation and follow the instructions.

If you are unable to complete the online application in ISIS, please print and complete the Application for Conferring of Award form and submit it to the Examinations Office via Student Central by the application deadline.

Why am I not eligible to graduate?

If you have not met the program requirements by the end of current session, you will not be eligible to graduate at the subsequent ceremony. Please see Eligibility to Graduate for more information.

What's the process?

What is the process for graduating?

Students who are being considered for graduation will see a graduation status notification in ISIS in April for the July Conferring of Awards ceremonies, and September for the December Conferring of Awards ceremonies. Your eligibility will be assessed by the ANU College that delivers your program. If you believe your graduation status is incorrect, or you don't have a graduation status and you believe you should, contact the Examinations Office via Student Central immediately.

Students who have previously deferred their graduation, and all PhD students, may not see a message in ISIS, but will receive an invitation.

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Student centre

I have submitted a form and haven’t heard back from the College. Who can I contact?

Please contact the CAP Student Centre on cap.student@anu.edu.au or (02) 6125 3207.

How can I give feedback on the CAP Student Centre?

By using our online feedback form which is reviewed at the end of each calendar month. These responses are only checked by the CAP Student Centre management team and will be treated with confidentiality and professionalism.

Who should I contact if I would like to follow up on any issue?

You can contact the Student Centre Deputy Manager by phoning (02) 6125 6045.

Updated:  24 April, 2017/Responsible Officer:  Dean, ANU College of Asia & the Pacific/Page Contact:  CAP Web Team